I design complex digital products by turning messy real-world workflows
into clear, scalable systems.

Manchester, UK 8+ years experience LinkedIn ↗ Get in touch ↗
View work
Olivia Gallagher
01 — Work

My Best Work

Site Map Mockup

Deliver My Container

How I Turned a Chaotic MVP into a Scalable Freight Platform

Marketplace Admin Workflows Notifications

When I joined, jobs sat in a single undifferentiated list with no lifecycle states, limited notifications, and no shared understanding of how work moved through the platform. Freight forwarders struggled to quote accurately, importers struggled to track progress, and the team lacked a clear model for how the system should behave.

+35%
Key metric
380
Another metric
View case study → View live ↗
Colour Palette

Company / Client Name

Another project title that is specific and outcome-focused

Product Strategy Platform Design Web

Brief framing of the challenge, your role, and the impact delivered. Highlight the most impressive angle — scale, speed, or measurable lift.

+XX%
Key metric
-XX%
Cost reduction
View case study →
Email Signature

Company / Client Name

A third project — internal tooling, system design, or research-led

Interaction Design Internal Tool

Describe what made this project uniquely complex or impactful. Internal tools and research-led work are just as compelling as consumer-facing products.

-30%
Time on task
5.5×
Throughput increase
View case study →